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90'S NAILS-SPA POLICY
At 90'S Nails - Spa, we strive to provide the best service and experience for all our customers. To ensure clarity and mutual respect, we have established the following policies:
SERVICES WARRANTY.
All services are covered by a 7-day warranty from the date of service. If you encounter any issues within this period, please contact us promptly for an assessment and possible adjustments.
NO REFUND POLICY
We do not offer refunds for any services or products. However, we are committed to addressing your concerns and ensuring your satisfaction within the warranty period.
APPOINTMENT CANCELLATION & RESCHEDULING
Cancellations or changes to appointments must be made at least 1 hour in advance. This allows us to accommodate other clients and manage our schedule efficiently.
COLLECTION OF CUSTOMER INFORMATION
We may collect your personal information, including your name, date of birth, phone number, and email address, to:
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Provide personalized customer care.
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Inform you about promotions, special offers, and loyalty programs.
Your information will be handled with care and will not be shared with third parties without your consent
RESPECT AND EQUALITY
We are committed to fostering a welcoming and inclusive environment. All customers and staff are expected to treat one another with respect, courtesy, and equality.
FINAL CHECK BEFORE DEPARTURE
Please review your services and ensure all details meet your expectations before leaving the salon. This helps us address any concerns immediately and ensures your satisfaction.
Thank you for choosing 90'S Nails - Spa. Your trust and support mean everything to us!
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